Refund policy

30-day money-back guarantee

You can request a full refund within 30 days of purchase, no questions asked. You are eligible even if you have used some or all of your credits or included allowance.

This guarantee covers subscription payments and credit pack purchases. Each payment has its own 30-day refund window.

How to request a refund

Contact us within 30 days of the payment. Include your account email and order or payment reference so we can find your purchase. You do not need to provide a reason.

We issue refunds to the original payment method. The time it takes for the refund to appear depends on your payment provider.